Returns & exchanges

Return/Exchange Policy: If the customer is not satisfied with the product or If the product is found to be defective, damaged or if you receive the wrong item, you can simply return the item within 7 days of receipt to get a refund / replacement of the same or exchange it for a different product. All merchandise returned must be in Re-saleable Condition with original packaging. It should be noted that product cannot be exchanged if they are dirty and cannot be resold.

Please write to us at support@thefables.co within 48 hours of receiving the product along with the pictures of the defect or however the actual package is received. No claims/complaints made after 48 hours post delivery shall be entertained. Once your claim is received, reviewed and accepted on a preliminary basis by The Fables, The Fables Team shall arrange for a reverse pick-up for the same. Once the returned product(s) are received back, they will be checked. Upon satisfaction, The Fables will issue credits in the form of a coupon code or a refund to the original mode of payment. This process will take 7-10 working days (Sundays and Public Holidays not excluded) from the date of raising the return request.